Shipping Rates & Policies
How do I check the status of my order?
You can track the status of your order in the link http://www.exoticflavorsofindia.com/track-your-order provided at top bar of this website.
Do I have to pay any delivery charges?
Yes, We charge delivery charges of Rs. 95 for sweets upto 500 grams , Rs. 149 for sweets upto 1000 grams and Rs. 249 for sweets upto 2000 grams.
Where does Exotic Flavors of India deliver in India?
Exotic Flavors of India delivers to most locations within India. You can validate if we deliver at your location by entering the pin code on our website.
How much time will it take for the delivery of the order?
For Sweets ordered from a single shop, We make our best efforts to ship each item in your order within 4-5 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order depending on the availability of the nearest sweet shop.
For combo boxes which contain sweets from 4 different sweet shops in a single box, we shall take 7 to 10 working days to ship the same.
With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
How will the delivery be done?
We process all deliveries through reputed couriers. Once your order is shipped you will be provided with an Airway Bill Number and the name of the courier partner that you can use to track your delivery on the logistic company's website.
What happens if I am not available to receive my parcel?
Should you not be present when our courier attempts to deliver your parcel, our courier partner makes attempts to reach you via a phone call or SMS. Please ensure that you take calls from our courier partner to facilitate delivery of your package. A second attempt will automatically be made within 24 hours. After the second attempt, our courier will hold on to the parcel for 3 days awaiting further instructions from the recipient before returning the parcel to Exotic Flavors of India.
What should I do if I have only received a part of my order?
While it is our endeavor to ship all items in your order together; this may not always be possible due to product characteristics or availability. Please be aware that your order may be dispatched in separate parcels from different locations and on different dates.
What should I do if I receive a damaged parcel?
If when you receive your parcel you notice that it is damaged you should refuse to accept it. All parcels are guaranteed to be in perfect condition when they are dispatched from our Order Processing Center. If you refuse your parcel, please contact Customer Care on 8693857968 . You can also email us at firstname.lastname@example.org
What about warranty and hidden costs (sales tax, octroi etc.)?
There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. All taxes are included with the listed product prices.
Does Exotic Flavors of India deliver internationally?
Not at present but we plan to start this service soon.